Streamlining the flow —
Members of our team joined Farfetch on multiple occasions to work on various areas of the platform, from digital (discovery, search, checkout) to physical (delivery time, satisfaction, customer care).

Even though we were outside consultants, we behaved more like full-time employees, using the same tools & processes that Farfetch used internally.
Strategy, UX Design, UI Design, Prototyping
1 year
90 minutes delivery
We helped ship 90 minutes delivery, a way for time-sensitive customers to get their order faster. We created multiple entry points and a easy way to filter products that are available in your location
We delivered each feature cross-platform, following the native guidelines to make users feel at home.
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